SERVPRO is a franchised restoration brand, and that structure defines the job search.
The corporate headquarters is in Gallatin, Tennessee, while the restoration work happens at franchise locations across the United States and Canada.
SERVPRO's careers page points job seekers to two tracks — headquarters or your local franchise location — and its field jobs sit mostly with individual franchises, so the location you apply to is the operation you need to convince.
Who is SERVPRO and how is it structured?
SERVPRO started in 1967 as a painting business owned by Ted and Doris Isaacson in Sacramento, California.
It sold its first franchise in 1969, and the franchise model is still how the brand describes itself to job seekers today.
The company relocated to Gallatin, Tennessee, and in 2005 moved into a 140,000-square-foot facility there; SERVPRO's careers page describes its corporate headquarters as right outside Nashville.
Ownership changed in 2019: per SERVPRO's own history page, the investment firm Blackstone acquired a majority stake in March 2019.
How large the network is depends on which SERVPRO page you read.
The brand's About page says more than 2,000 locations, while its careers page says more than 2,400 franchises across the United States and Canada.
Neither figure is an exact count — they are SERVPRO's own descriptions of itself, and the two pages disagree.
For a job seeker, the structure matters more than the total: this is a franchisor plus a network of locations, so the day-to-day employer for most field work is the franchise that operates your area, not the Tennessee headquarters.
That employer question — who actually signs your offer — is bigger than one brand, and our franchise vs independent comparison breaks down how it changes the job.
What jobs do SERVPRO locations hire for?
Our research did not verify which roles or services individual SERVPRO locations post, so check a location's own job postings; what we can map is the restoration trade's recognizable specialties.
Water mitigation techs handle the extraction-and-drying work on water losses — our water mitigation technician guide covers that role.
Fire and smoke jobs add soot cleanup, debris removal and odor control; the fire restoration technician guide explains the work.
Mold jobs bring containment, removal and HEPA filtration — see the mold remediation technician guide.
Across the trade, other roles cover contents work, reconstruction, crew leadership and the office side — estimators, project managers and coordinators — and whether a given location staffs any of them is something its postings will show.
Titles vary by location, and they do not always match the guide names: on this job board, "production technician" is an alias that routes to the restoration technician role, and "crew chief" routes to the restoration crew lead role.
How hiring works: franchise owner vs corporate
SERVPRO's careers page tells job seekers to consider a career at its headquarters or with their local franchise location, and its field jobs sit mostly with individual franchises.
Those are two different employers, and they hire differently.
Headquarters roles are positions with the brand's corporate organization in Tennessee.
Franchise locations hire for their own crews, which makes the location your application, interview and hiring contact.
On ownership, SERVPRO says its franchise system is "made up exclusively of independently owned and operated franchise locations" — the employing entity is still worth confirming rather than assuming, because each location runs its own hiring.
Practically, that means applying to a specific location rather than to the brand in general: find the posting, note the company named on it, and check that name again on the offer letter.
One stated hiring initiative involves veterans: SERVPRO says it has challenged its individual franchises to hire 1,000 veterans, military spouses, disabled veteran caregivers and disabled veterans.
That is a brand-level commitment delivered through local operators, so veterans and military spouses should raise it directly with the location they apply to.
The brand is not necessarily your employer
Training and certifications offered
The SERVPRO pages our research read publish no standard technician curriculum for the network, but they do describe some training.
SERVPRO says it offers continuing-education classes and e-learning modules on its intranet for franchise owners and their employees.
The training it describes in most detail is for new owners.
A franchise owner completes onboarding and a pre-classroom program of home study and visits to an operating SERVPRO franchise.
Those steps come before the New Franchise Training Program at the Gallatin headquarters, which combines classroom and hands-on training.
What a technician's own training looks like at a specific location is a question for that location rather than a brand promise.
What you can verify in advance is the credential landscape restoration employers hire against.
The IICRC is a certification body for the restoration trade — not a school and not a license — and it approves schools and instructors that apply and meet the criteria set by its board.
Its approved-schools list includes Servpro Industries LLC alongside the in-house schools of other restorers.
Its restoration-division certifications include water damage restoration (WRT) and applied microbial remediation (AMRT); our WRT certification guide covers the water side and the IICRC certification guide covers the system.
Which certifications a role expects, and which of them the location pays for — tuition, exam fees, renewals, paid class time — is something to confirm at the location, so put it in the interview.
What to ask before accepting an offer
The brand's careers pages describe the network, not one location's terms — so the specifics below belong in your interview, not in your assumptions.
Pay is the question this page cannot answer for SERVPRO or any other named company: our research holds no verified pay figures for SERVPRO or any other named restoration employer, and we do not print unverified numbers.
For how the trade's pay actually works — hourly rates, overtime, on-call pay and storm travel — see our restoration technician pay guide.
- Which company would be my employer of record — the franchise location or corporate?
- How does the on-call rotation work, and who covers nights, weekends and holidays?
- How is pay structured — hourly or salary, overtime handling, and any commission or bonus — and is there a written range?
- Which certifications does this role expect, and which courses, exam fees and renewals does the location pay for?
- Is a company vehicle provided, and how far do the jobs run from the shop?
- Does the location travel for storm and catastrophe work, and how are those deployments staffed and scheduled?
- What does the path from technician to crew lead look like here?
Ask the same list at every restoration interview, whatever the brand on the truck.
The answers tell you more about your next two years than any careers page will.
Career information, not legal or employment advice — employer structures, terms and programs change, so confirm the details above with the location you apply to.
Similar employers to consider
Other national brands hire for the same work under variations of the same model, and each describes its own size in its own words.
ServiceMaster Restore says it has more than 800 locations in the United States plus locations in 14 countries, operated through company-owned and franchised service centers, with franchises that are locally owned and employ their own team members.
Paul Davis says it has restored properties since 1966 through more than 300 independently owned and operated franchises in the United States and Canada, with headquarters and a national training center in Jacksonville, Florida.
PuroClean says it has a network of over 500 locations, and its PuroClean Academy trains franchise owners and their teams, including a 1,200-square-foot applied structural drying facility the brand calls the Flood House.
Rainbow Restoration says it offers restoration and carpet cleaning through over 400 locations worldwide and is a subsidiary of Neighborly, a franchise holding company.
911 Restoration says it operates from 124+ locations across the US.
BELFOR's own leadership bio describes a business grown from a family-owned company established in 1946 into a $3 billion entity operating in 34 countries with more than 14,000 employees.
First Onsite — a FirstService subsidiary, like Paul Davis — describes more than 110 locations and 2,600-plus team members.
Read every figure as that company's own statement: these brands count in different units — locations, franchises, territories — and the numbers move, so they are not comparable rankings.
What they are is a map of who else hires restoration techs, and every location on it hires on its own terms, so the questions above travel with you.