- Health insurance
- Paid time off
- Vision insurance
- Competitive salary
- Dental insurance
- Generate and distribute customer invoices accurately and timely.
- Monitor aging reports and outstanding account balances.
- Apply customer payments, checks, ACH deposits, and credit card transactions.
- Research and resolve billing discrepancies.
- Maintain accurate customer account records.
- Ensure all receivables are properly documented and reconciled.
- Conduct collection efforts on past-due accounts.
- Contact customers, insurance carriers, property managers, and commercial clients regarding outstanding balances.
- Negotiate payment arrangements when necessary.
- Follow up on overdue invoices to reduce aging and improve cash flow.
- Escalate delinquent accounts to management as appropriate.
- Review completed jobs for billing accuracy.
- Coordinate with project managers and office staff to ensure all required documentation is included with invoices.
- Assist with insurance claim billing and documentation requests.
- Submit invoices and supporting documents to insurance carriers, TPAs, and commercial accounts.
- Monitor claim and payment statuses.
- Reconcile customer accounts and resolve discrepancies.
- Research unapplied payments and billing issues.
- Maintain detailed records of collection activities and account communications.
- Assist with month-end closing activities related to receivables.
- Prepare aging and collections reports.
- Respond to customer billing questions and account inquiries.
- Provide excellent customer service while maintaining professionalism during collections conversations.
- Build positive relationships with customers and business partners.
- Work closely with operations teams to resolve billing concerns efficiently.
- Maintain organized electronic and physical records.
- Assist the Accounting Manager with reporting and special projects.
- Support audits and financial reviews as needed.
- Ensure compliance with company policies and accounting procedures.
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See all jobs →Accounts Receivables Specialist
SERVPRO