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Carpet Cleaning Technician

Chem-Dry
Jackson, MI·Posted 22d ago
~$33k–$37k/yr
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
Chem-Dry’s mission is helping people live healthy lives, which starts with a clean and healthy home or workplace.  We are first and foremost a customer service company, so the primary skill set we are looking for are interpersonal skills. You must enjoy working and engaging with people, have a friendly and out-going demeanor.  We offer a high-end cleaning experience to our customers including but not limited to carpet cleaning, tile & grout cleaning, wood floor cleaning, commercial VCT maintenance, upholstery cleaning,  odor removal, granite countertop renewal, and more.  
 
Chem-Dry's mission, products and brand power enables team members to be proud of what they do, work in a safe environment and enjoy flexible schedules. If you enjoy providing excellent customer service, have a sales mentality and prefer to be active in your career, apply and Join our Team!
 
Responsibilities:
  • Perform quality work consistently and at an acceptable pace
  • Reliably report to work on time
  • Politely and graciously greet client and explain day's procedure
  • Listen to customers concerns and offer professional recommendations to satisfy those concerns.
  • Use Chem-Dry's proprietary hot carbonating extraction cleaning process and other applications as trained
  • Notify client when complete and expertly explain any unusual findings and answer questions
  • Complete all required forms accurately and on time
  • Maintain vehicle and equipment in clean and proper operating condition
  • Assist in upgrading sales to current customers
  • Follow route assignment and drive safely
 
Qualifications:
  • Read and comprehend simple instructions, short correspondence and memos
  • Write short, detailed correspondence
  • Effectively and graciously present information to clients in one-on-one and small group settings
  • Outstanding customer service skills
  • Team player
  • Safe driving record and reliable transportation
  • Be able to lift up to 60 lbs using proper lifting technique
  • Perform duties safely, effectively and with great care for customer belongings and home
  • Pass drug screen test
  • Experience beneficial but not necessary


 

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