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Contents Manager

Paul Davis Restoration
Virginia Beach, VA·Posted 22d ago
~$33k–$46k/yr
Benefits:
  • Training & development
Team Qualifications (Requirements):

  • Desire to join a world-class team and contribute a positive attitude
  • Dedication to customer service
  • Ability to lead others from diverse backgrounds
  • Excellent written and verbal communication skills
  • IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)
  • Ability to adapt to change
  • Valid driver's license with a clean record
  • Have the ability to work nights/weekends and overtime, if needed
  • Desire to continually learn new things

 
 

Role on the Team (Job Responsibilities):

  • Foster an environment of collaboration and teamwork within the division and company
  • Self-managing and time management skills
  • Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration
  • Job schedule management and coordination
  • Focus and dedication to providing excellent customer service.
  • Assist other team members when needed and foster a positive working relationship with other departments.
  • Be a great representative of our brand!
  • Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters.
  • Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion.
  • Re-inspect job sites for quality control.
  • Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner.
  • Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment.
  • Manage projects and existing crews
  • Supervise pack-outs and inventory/evaluation of items
 

Team Compensation and Benefits:

  • Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
  • Monthly cross-training opportunities to advance your career
  • Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability to flex hours that ensure team members get the time they need for personal matters while still being able to work full time.
  • Paid training
  • Great culture and team dynamic
  • Hourly pay: $16.00 to $22.00/hour based on experience and certifications
  • Bonus opportunities based on performance

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Contents Manager

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