~$33k–$40k/yrFull-TimeDental & VisionPTO / Paid Time OffFlexible Schedule
Benefits:
- TeleDoc
- Life Insurance
- Bonus based on performance
- Dental insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Job Summary
The Lead Carpet Technician is responsible for overseeing carpet cleaning and restoration services, ensuring high-quality workmanship, efficient job execution, and excellent customer service. This role serves as the on-site leader for carpet projects, supporting technicians, maintaining equipment, and upholding company standards, safety protocols, and brand professionalism.
Key Responsibilities
- Lead and perform residential and commercial carpet cleaning and restoration services
- Supervise and support carpet technicians on job sites
- Ensure jobs are completed safely, efficiently, and to company quality standards
- Communicate clearly with customers regarding services, expectations, and care instructions
- Set up, operate, and maintain truck mounts and portable carpet cleaning equipment
- Perform pre-inspections and post-job walk-throughs with customers
- Identify carpet types, fibers, stains, and appropriate cleaning methods
- Monitor chemical usage and ensure proper mixing and application
- Maintain cleanliness and organization of vehicles, tools, and equipment
- Enforce safety procedures and proper use of PPE
- Train and mentor new and existing technicians
- Report job issues, equipment concerns, or customer feedback to management
- Complete job documentation, photos, and required paperwork accurately
- Represent the company professionally at all times
- Upsell services
Qualifications & Experience
- Minimum 2–3 years of carpet cleaning or restoration experience
- Previous leadership or supervisory experience preferred
- Strong knowledge of carpet fibers, cleaning methods, and stain treatment
- Ability to operate truck-mounted and portable extraction systems
- Valid driver’s license with a clean driving record
- Ability to lift 50+ lbs and perform physical work throughout the day
- Strong communication and customer service skills
- Reliable, punctual, and detail-oriented
Leadership Expectations
- Lead by example in workmanship, attitude, and professionalism
- Hold team members accountable to company standards
- Proactively solve problems in the field
- Maintain a positive, team-focused mindset
- Take ownership of job outcomes and customer satisfaction
Work Environment
- Residential and commercial job sites
- Exposure to cleaning chemicals, wet environments, and varying temperatures
- Flexible schedule including occasional evenings or weekends
**Other duties may include water/mold restoration assistance when needed.
Training & Growth: You will be able to develop overall remediation team and company culture. As a selected team member you are expected to grow over time with increasing productivity and support for each team member.
Apply for this Position
You'll be redirected to Voda Cleaning & Restoration's application page.
Similar Carpet Cleaning Technician Jobs
Lead Carpet Technician
Voda Cleaning & Restoration · Greenville, NC
Apply NowApply on Voda Cleaning & Restoration's site
Voda Cleaning & Restoration
248
Open jobs
123
Locations
Hiring for
Carpet Cleaning Technicians, Mold Remediation Technicians, Restoration Business Development Reps, Restoration Crew Leads, Restoration Technicians, Water Mitigation Technicians, Restoration Operations Managers, Biohazard Technicians, Restoration Project Managers, Duct Cleaning Technicians, Restoration Coordinators, Asbestos Abatement Workers, Reconstruction Technicians
See all jobs →Lead Carpet Technician
Voda Cleaning & Restoration