~$40k–$48k/yrFull-TimePTO / Paid Time Off
Benefits:
- +commision
- 401(k)
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
About the Role:
We are seeking a Lead Tech to join our team at Voda Cleaning & Restoration of Louisville. This role will be responsible for overseeing and managing restoration projects, ensuring quality and timely completion, and leading a team of technicians to deliver exceptional service to our clients.
Responsibilities:
- Manage and coordinate daily activities of the carpet cleaning and restoration teams, ensuring efficient project completion.
- Supervise and lead a team of technicians, providing guidance and support
- Ensure all work is completed to company standards and client satisfaction
- Coordinate with clients and insurance companies to provide updates and resolve any issues
- Monitor project timelines and budgets to ensure efficiency and profitability
- Act as the point of contact between field teams and the Operations Manager, providing updates on project progress and addressing any challenges.
- Perform hands-on fieldwork, assisting with carpet cleaning and restoration jobs as needed to ensure quality and smooth operations.
- Conduct on-site training for team members, focusing on techniques, safety procedures, and proper equipment use.
- Inspect completed projects to ensure adherence to IICRC standards, company protocols, and client expectations.
- Ensure team compliance with OSHA regulations, safety policies, and company standards, and maintain proper safety documentation.
- Communicate effectively with clients, addressing any questions or concerns and ensuring overall satisfaction.
- Assist management in managing schedules, tracking inventory, and maintaining equipment in good working order.
- Complete and oversee job-related documentation, including work orders, client records, and project notes
Requirements:
- 3+ years of experience in restoration or related field PREFERRED
- Strong leadership and project management skills
- Knowledge of industry regulations and best practices
- Certifications in restoration and water damage mitigation (IICRC, WRT, ASD) a plus
- Excellent communication and customer service skills
About Us:
Voda Cleaning & Restoration of Louisville has been providing top-notch cleaning and restoration services to the Louisville area for over 10 years. Our commitment to quality and customer satisfaction has earned us a loyal client base and a reputation for excellence in the industry. We value our employees and offer a supportive and rewarding work environment.
Apply for this Position
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