- Bonus based on performance
- Company car
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- 401(k) matching
- Position Training - plus opportunities for paid certification training
- Company Vehicle and Cell Phone to use for business purposes
- Paid Time Off and Holidays after 90 days
- Medical, Dental, Vision, and Life Insurance after 90 days
- SIMPLE IRA Account with 3% employer matching, vested immediately
- Manage the daily operations and scheduling of the Mitigation Department.
- Lead, train, coach, and hold mitigation technicians accountable.
- Oversee active water mitigation and mold remediation projects from start to completion.
- Conduct regular job site visits to inspect progress, quality of work, equipment placement, documentation, and overall job conditions.
- Monitor job progress, equipment, drying, moisture readings, photos, and job documentation.
- Ensure technicians follow company procedures, safety requirements, and SOPs.
- Review job files and ensure required documentation is completed accurately and on time.
- Coordinate mold testing and other vendors when needed.
- Communicate with homeowners, property managers, and insurance representatives as needed.
- Handle escalated customer concerns and job-site issues.
- Work closely with the office, Project Managers, Reconstruction, and management to ensure smooth job transitions.
- Identify problems, provide solutions, and improve department efficiency.
- Maintain accountability for job quality, productivity, customer service, and department performance.
- Must participate in the company's on-call rotation and respond to mitigation-related needs during assigned on-call periods.
- 3+ years of water mitigation/restoration experience preferred.
- Previous management or supervisory experience preferred.
- Strong knowledge of water mitigation and drying procedures.
- Mold remediation experience preferred.
- Strong leadership, communication, and organizational skills.
- Ability to manage multiple active jobs and priorities.
- Experience with restoration management software is a plus.
- Valid driver's license and acceptable driving record.
- Ability to pass required background and drug screening.
- All American Water Restoration, Inc. is a Drug-Free Workplace.
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All American Water Restoration, Inc.