One Way Franchise Service Center LLC logo

Scheduler/Customer Service Rep

One Way Franchise Service Center LLC
Livonia, MI·Posted 22d ago
~$33k–$42k/yr
Benefits:
  • 401(k)
  • Health insurance
  • Vision insurance
The Scheduler/CSR is the first Point of contact for a busy restoration Company. This position is an important resource for helping to make the front office run smoothly.

Education and Experience

High school diploma/ GED  2-3 years of experience in an office environment performing clerical duties and receiving multiple inbound calls.

Knowledge, Skills, and Abilities

·         Acts in a courteous, professional, customer focus manner
·         Excellent Interpersonal and communication skills
·         Proficient in the use of computers, software, and technology
·         Proficient with MS Office and Quickbooks
·         Ability to Multi-Task
·         Ability to take down customer orders and input information accurately into the company’s dispatch system.

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